Live chat, chatbot and video recordings for e-commerce

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e-commercee-commerceskillsBlogThelatesttrendsinconversationale-commerceandbusinessonlineCustomerStoriesFindoutwhatSmartsuppcandoforyourbusinessPricingResourcesGettingstarted?BlogThelatesttrendsinconversationale-commerceandbusinessonlineCasestudiesFindoutwhatSmartsuppcandoforyourbusinessSmartsuppAcademyEducationalgoodiestohelpyouhoneyourconversationale-commerceskillsProductUpdatesKeepingyouuptodatewithourlatestproductdevelopments!Needhelp?HelpFindanswerstotechnicalissuesinourtutorialsIntegrationsUseourintegrationsone-commerceplatformsandwebsitebuildersDeveloperDocsAccessalltheinfoyouneedtocorrectlyimplementyourchatboxGeta1-to-1DemoSpeakwithourexpertsandbuildyourveryowntailor-madesolutionFromourblogHarnessingthePowerofTopeCommerceChatbotsforLeadGenerationMaximizeleadgenerationwithpowerfulecommercechatbots.Enhancetheshopping8230;UtilizingChatbotAppsforStreamlinedLeadGenerationOptimizeleadgenerationwithefficientchatbotapps.HarnessthepowerofanAI8230;TheFutureofeCommerce:ImplicationsforLeadGenerationin2024ReadthearticletogetinsightsintothefutureofeCommerceindustry.Findout8230;ReadmoreonourblogCompanyGettoknowusAboutUsWehelpcompaniestaketheironlinesalestothenextlevelvialivechatJoinOurTeamBecomepartofourteamandhelpusmakeanimpactintheworldofe-commerceTalktosalesGeta1-to-1DemoSpeakwithourexpertsandbuildyourveryowntailor-madesolutionMeetusonsocialmediaWearesociable!News,events,webinarannouncements,andallyouneedtoknowatoneplace.Nospamsguaranteed!FindusonyourfouritechannelLoginCreateafreeaccountRequestaDemoChangelangue(current:English)ČeštinaEspañolFrançaisMyarItalianoDeutschNederlandsPolskiDriveyouronlinesalesthroughconversationsEmpowerYourOnlineSuccess:DiscoverAI,LeadGenChatbots,LiveChat,andMore-YourToolkitforEngingVisitorsandDrivingSales.TryforFreeGeta1-to-1DemoTrustedby100160;000+activecustomersworldwideTheproofisinthenumbers–ourcustomerstrusttheresults+40%conversiontoadeal+25%increaseinsalesleads18%conversiontochatonmobile“TheconversiontoadealismuchhigherwithSmartsuppat40%,alongwiththeveryvisible25%increaseinsalesleads.”RutgerdeGrootCEOofBconnectReadthecasestudy9.7%increaseinsales10.3%conversionratefromchatalone2.3timeshigherereordervalue"WeseeSmartsuppasasaleschannelthatallowsustosignificantlyincreaseouroverallsales.Theconversionratefromchataloneis10.3%,whichprovestheefficiencyofthisservice."MartinKubicaReadthecasestudy+397%conversionrate150monthlychatbotinteractions95%satisfactionrating“Conversationisthekey-livechatdeliversahigherconversionrate.Wewereabletoachieve379%moresaleswithvisitorswhousedchatversustheoneswhodidn’t.”JanHoudekCEOandownerofDokonaláKávaReadthecasestudy60%ofcommunicationhandledbychat1/2oftheirworkingdaysedwithchatbot30%ofthequeriestheyreceivedresolvedbychatbot“Smartsupp'schatbothelpsusse½ofaworkingdayperent,andresolves30%ofourcustomers'queries.”ŠárkaKaiserováDirectorofOperations,Law&ProcessesReadthecustomerstory20%ofcommunicationhandledviachat30peopleareabletosharetheworkload9hperdaywiththeonlinestatus“On”viachat"Smartsupp'schatbotrunsonourwebsite24/7,singcustomersupportloadsoftime."TomášLinhartProjectManerReadthecustomerstory150conversationsperday3000dailyvisits40%ofallqueriesresolvedbychatbot“Duringthehighseason,wehe150conversationsaday.Thechatprovidesuswithenoughtimetorespond.Thereisnopressuretorespondlikethereisonaphonecall.”IrenaŽirovnickáCustomerSupportManerReadthecustomerstoryProvidethehumantouchMakeeveryvisitorinteractionvaluable,resolvecustomerneedsinstantly,anddrivesalesvialivechat.every5thconversationendswithconversion+30%ereordervaluewhenchattingExplorelivechatSeyourbusinessprecioustimePutyourchatbotonthefrontlineandleverethehumanentresourceswhentheyreallycount.50%decreaseinrepetitivequestions+248%conversionratewithchatbotLearnaboutchatbotsEffectivelyengeandcaptureleadsAutomaticallyengeandcaptureleadsonyourwebsite,turningvisitorsintopotentialcustomersaroundtheclock.600newe-mailcontactsina160;month+25%increaseinsalesleadsExploreleadgenLearnwithourexpertsatSmartsuppAcademyStartlearningReadupandstayupwiththetrends!Ourblogwillkeepyouinformed.StartreadingPowerupyourbusinesswithourconversationalAIchatbot! Experiencethefutureofconversationale-commercefirsthand.RequestaDemoDon’ttakeourwordforit-customerssayitbestSmartsuppenablesmetoeffortlesslymanemultiplecustomers,generateleadsinstantly,andoidbeingtieduponthephoneallday.TimoK.Small-BusinessReadmoreonG2CrowdLivechatisgreat,becauseI160;cancommunicatewithcustomersinrealtime.DominiqueC.Small-businessReadmoreonG2CrowdSmartsupphelpsuswithbettercustomeroutreachandonlinesales,whichLive chat, chatbot and video recordings for e-commerceleadstohigherconversionrate.MarketingZ.Small-businessReadmoreonG2CrowdThewaythisappisdesignedandscopedisabsolutelyawesome!Itsurpassesallcompetitioninitseffortstosatisfyeveryneedanddesire!DannyL.EntertainmentReadmoreonCapterraE-commerceiseasiernowwitha160;possibilitytonigateclientstotheproductstheyarelookingfor.SklepW.Small-businessReadmoreonG2CrowdI'mexcitedabouttheonlinetrackingofuserbehioraswellasstatistics,automaticreplies,andnotifications.JanV.Small-BusinessReadmoreonG2CrowdWe'rethrilledtohefoundSmartSupp.It'sanexceLive chat, chatbot and video recordings for e-commercellentreal-timechatfeatureforengingwithwebsitevisitorsandfulfillsallourrequirements.SophiaM.ComputerSoftwareReadmoreonCapterraSincetheintegrationwehea160;closecontactwithourcustomers.Questionsabouttheproductorthecustomerjourneycanbeclarifieddirectlyandwithoutcomplications.ManuelK.Mid-MarketReadmoreonG2CrowdPosunoutdolevaPosunoutdopraWorksgreatonallmajorplatformsUseourout-of-the-boxintegrationsone-commerceplatformsandwebsitebuildersSeeallintegrationsPrestaShopWordPressShopifyMentoOpenCartePesWebnodeJoinnowGenuinelyconnectwithvisitorsandturnthemintoloyalcustomersTryforfreeProductComingsoonMiraAI–AIshoppingassistantLivechatChatbotLeadGenerationPricingSolutionsLeadGenforB2BLeadGenfore-commerceAIConversationalChatbotForcustomercareFore-commerceResourcesBlogCasestudiesProductUpdatesHelpDeveloperDocsReportscamAffiliateIntegrationsLivechatforPrestaShopLivechatforWordPressLivechatforShopifyLivechatforePesLivechatforShoptetOtherplatformsMobileSDKAlternativesSmartsuppvs.DriftCompanyAboutusJoinourteam©2013-2024Smartsupp.comDataprivacy&GDPRTermsofServiceCookiesPrivacyPolicyMadewith❤️inEU|GDPRready